Frequently Asked Questions
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Network VEKA not only sets strict standards for every member, it even vets every prospective member for financial stability before allowing it to join. Only those companies that uphold the standards are allowed to continue as members. Also, every member’s employee who visits your home must carry a...
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Not necessarily. Firstly, the guarantee is given by Network VEKA rather than the installation company and secondly, our guarantee is supported by an insurance policy in our name which covers our liabilities under the guarantees we give....
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Where a member asks for a deposit, you will be given a separate guarantee to cover it. This is also insurance-backed and covers a deposit up to £10,000/€15,000 or 25% of the total installation cost, whichever is the lesser, for three months from the date of the order. (Be sure to complete and ret...
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Your Network VEKA guarantee can be, for a nominal fee, passed on to the new owners of your home. So not only are the new owners fully covered but also you have an added benefit to present to potential buyers....
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Many speak of PVC-U products such as windows, doors and conservatories lasting a lifetime because, unlike wood, there are no natural factors such as rotting or warping to limit its life. In practical terms, the industry standard is that a “lifetime” is defined as 35 years or more, assuming a lit...
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